Watchdog Report for May
2008
Total Watchdog disputes received for the month:
|
303 |
Total licensee
complaints filed during period - privacy related (TRUSTe Diagnosis)
|
152 |
|
|
|
Total Watchdog complaints that were closed for the month:
|
230 |
|
|
|
Privacy
related issues: TRUSTe Diagnosis
|
|
|
Unable
to Unsubscribe |
21 |
|
Email
sent without permission |
43 |
|
Shared
personal information |
25 |
|
Unable to close account |
31 |
|
Unable to contact licensee |
4 |
|
Unauthorized Profile with
My |
31 |
|
TOTAL |
155 |
Resolution of Watchdogs (Closed)
|
4 |
|
|
Duplicate of open complaint |
7 |
|
Non-privacy issue |
74 |
|
No consumer response |
9 |
|
PII deleted and/or Account closed |
23 |
|
Unsubscribed |
6 |
|
Consumer education |
10 |
|
Permission not granted |
82 |
|
Action taken without TRUSTe involvement |
2 |
|
Changes required to site |
3 |
|
No action required |
5 |
|
Invalid complainant email |
5 |
|
TOTAL |
230 |